Why Does MyFSU Only Work on My Computer? Understanding the Technical Factors

One common issue students and faculty members encounter with online systems like MyFSU is the phenomenon of it seemingly working only on a specific computer or device. While it may be frustrating, it’s essential to recognize that several technical factors can contribute to this situation. In this article, we’ll explore some of the reasons why MyFSU might appear to work on one computer but not on others and offer potential solutions.

  1. Browser Compatibility:
    • The browser you’re using: MyFSU may have optimal compatibility with certain web browsers. It’s possible that your preferred browser on your computer is well-suited for MyFSU, while others may not work as smoothly. Try accessing MyFSU on a different browser to see if that resolves the issue.
    • Browser extensions and settings: Sometimes, browser extensions or specific settings can interfere with the functionality of certain websites. Disable any extensions or add-ons that might be causing conflicts when accessing MyFSU.
  2. Cookies and Cache:
    • Stored data: Your computer may have stored outdated or corrupted data (such as cookies and cached files) related to MyFSU, causing it to malfunction. Clear your browser’s cache and cookies to ensure a clean and updated connection to the website.
  3. Firewalls and Security Software:
    • Security settings: Your computer’s firewall or security software could be blocking access to MyFSU. Check your security settings and make sure MyFSU is on the list of trusted websites. Sometimes, antivirus software may mistakenly flag legitimate websites as threats.
  4. Network Issues:
    • Local network settings: The issue might not be with your computer but with the network you’re connected to. Network restrictions or settings could affect access to certain websites. Try accessing MyFSU from a different network, such as a mobile data connection or a different Wi-Fi network, to see if that makes a difference.
  5. Device-Specific Configuration:
    • Device settings: Differences in device settings, such as DNS configurations or proxy settings, can impact access to websites like MyFSU. Ensure that your device settings match those of the computer where MyFSU works correctly.
  6. User Account-Related Issues:
    • Account-specific settings: Your MyFSU account might have specific settings that affect access. Check for any account-related notifications or restrictions that could be causing the issue.
  7. Updates and Compatibility:
    • Outdated software: Ensure that your computer’s operating system, web browser, and any related software are up-to-date. Outdated software can lead to compatibility issues with websites like MyFSU.


The experience of MyFSU working on one computer but not on others can be attributed to various technical factors. To resolve this issue, it’s crucial to troubleshoot and eliminate potential causes systematically. Start by checking your browser compatibility and settings, clear cache and cookies, verify your network connection, and ensure your security software isn’t blocking access.

If you’re unable to resolve the issue independently, consider reaching out to FSU’s IT support for assistance. They can provide specialized guidance and help diagnose and fix any technical issues that may be preventing you from accessing MyFSU on certain devices. Remember, technical challenges are common in the digital world, but with patience and the right approach, most issues can be resolved effectively.

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